Contact EntroPay
Account Holders
We strongly recommend you contact us by logging in to your account and using the secure Helpdesk facility.
General Enquiries
You can contact us by email at support@entropay.com.
Whichever way you choose to contact us, our customer service representatives will answer your query within 24 hours.
If you would like to contact us by post with a question, please send your correspondence to the address below:
Ixaris Systems Ltd
EntroPay Enquiries
Lasenby House
32 Kingly Street
London W1B 5QQ
United Kingdom
NOTE: When contacting us by email or post, tell us your username but DO NOT include sensitive information such as your password or your personal or EntroPay card numbers. If you are an account holder, you should log in and use the secure Helpdesk facility if possible.
Business Enquiries
If you are interested in our Affiliate programme, please contact us using our online form. A member of our sales staff will then contact you. Alternatively, contact us at the address above.
