If you are an existing account holder and choose to contact us by email or post, be sure to tell us your username but do not include sensitive information such as your password,
personal credit card number or EntroPay card number.
Customer Service and Technical Support
The information you need about using EntroPay, managing your account and preventing fraud is only a few clicks away:
EntroPay is operated by Ixaris Systems Ltd.
Ixaris Systems Ltd is authorised and regulated by the Financial Conduct Authority under the Payment Service Regulations 2009 for the provision of payment services. Registration number 540990.
EntroPay Visa cards are issued by Bank of Valletta, pursuant to a license from Visa Europe.